Frequently asked questions

Q

Can I purchase Letter Opener for macOS Mail in the Mac App Store?

A

Because of the seamless integration into macOS Mail, Letter Opener for macOS Mail can not be distributed over the Mac App Store. However, Letter Opener for macOS is available for purchase in the Mac App Store.

Q

Can I install Letter Opener for macOS Mail on multiple machines?

A

You can install it free of charge on every Mac you own. Please refer to your email containing your license code to install the application on an additional machine.

If more than one person will use Letter Opener for macOS Mail, then multiple licenses must be purchased.

Q

Do you offer multi-user discounts?

A

Yes, if you are buying more than one license you will get a better deal! Just enter an amount in the store to see the discount. If you are seeking quantities over 15 licenses, please get in touch.

Q

Can I upgrade from Letter Opener for macOS to Letter Opener for macOS Mail?

A

Yes, we offer a discounted upgrade through our store with a valid proof-of-purchase. Just get in touch with us.

Q

Why do I have to purchase a one-year subscription to use Letter Opener for macOS Mail?

A

Every major OS upgrade requires a lot of work and dedication to keep Letter opener running smoothly in macOS Mail. We do not want to charge an upgrade fee every time a new version comes out – especially because of biases towards people who purchase in between two upgrades – so the subscription model was the best solution.